Twin City Turf – Privacy Policy

Last Updated: March 2026

Twin City Turf (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Our goal is to keep things simple, transparent, and respectful — just like our service.

🌱 1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Contact details: name, phone number, email address
  • Service details: property address, lawn care needs, scheduling preferences
  • Communication: messages, calls, or form submissions through our website or social media

Information Collected Automatically

When you visit our website (twin-city-turf.com), we may collect:

  • Basic analytics (pages visited, time on site, device type)
  • IP address and browser type
  • Cookies that help us improve website performance

We do not collect sensitive personal information.

🌿 2. How We Use Your Information

We use your information to:

  • Provide lawn care services and schedule appointments
  • Respond to questions or service requests
  • Send service reminders, updates, or promotions (you can opt out anytime)
  • Improve our website and customer experience
  • Maintain internal records for billing and service history

We never sell your information.

🌾 3. Sharing Your Information

We only share your information when necessary to run our business responsibly:

  • Service partners (e.g., billing providers, scheduling tools)
  • Legal requirements if required by law or to protect our business

We do not share your information with marketers, data brokers, or unrelated third parties.

🌤️ 4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we take your privacy seriously and continually improve our practices.

🌻 5. Your Choices

You can:

  • Request to update or correct your information
  • Ask us to delete your information
  • Opt out of promotional messages at any time

To make a request, contact us using the information below.

🌼 6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

🌳 7. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the “Last Updated” date at the top of this page.

📞 8. Contact Us

If you have questions about this Privacy Policy or your information, reach out anytime:

Twin City Turf
Call or Text: 605‑222‑7622
Website: twin-city-turf.com (twincityturfpros.com)