Last Updated: March 2026

Welcome to Twin City Turf. By using our website, scheduling services, or communicating with us, you agree to the following Terms of Service. We keep things straightforward so you always know what to expect.

🌱 1. Services We Provide

Twin City Turf offers lawn care and related outdoor services, including mowing, fertilizing, weed control, aeration, and seasonal maintenance.
Service availability may vary based on weather, location, and scheduling.

We reserve the right to update or modify our services at any time.

🌿 2. Scheduling & Appointments

  • Appointments may be scheduled through our website, phone, text, or social media.
  • Weather delays may occur; we will notify you as soon as possible.
  • If we cannot complete a service due to unsafe conditions, blocked access, or severe weather, we will reschedule at the earliest available time.

🌾 3. Pricing & Payments

  • Pricing is provided upfront whenever possible.
  • Some services may require an on‑site estimate.
  • Payment is due upon completion of service unless otherwise agreed.
  • We accept standard payment methods (cash, card, or invoicing depending on the service).
  • Late or unpaid invoices may result in paused services until the account is current.

🌤️ 4. Customer Responsibilities

To ensure safe and efficient service, customers agree to:

  • Provide accurate property information
  • Keep pets secured during service
  • Remove obstacles (toys, hoses, debris) when possible
  • Notify us of underground hazards (sprinkler heads, wiring, etc.)

We are not responsible for damage caused by undisclosed hazards or hidden objects in the lawn.

🌻 5. Cancellations & Rescheduling

We understand plans change.

  • Please notify us as soon as possible if you need to cancel or reschedule.
  • Same‑day cancellations may incur a fee if we have already dispatched a crew.

🌼 6. Use of Our Website

By using our website, you agree not to:

  • Attempt to disrupt or damage the site
  • Use our content, images, or branding without permission
  • Submit false or misleading information through contact forms

All website content is owned by Twin City Turf and protected by applicable laws.

🌳 7. Limitation of Liability

Twin City Turf provides services with care and professionalism. However, we are not liable for:

  • Damages caused by pre‑existing yard conditions
  • Issues resulting from inaccurate information provided by the customer
  • Delays or service interruptions due to weather or events outside our control

To the fullest extent permitted by law, our liability is limited to the cost of the service provided.

🌾 8. Warranties & Guarantees

We stand behind our work. If you are not satisfied with a service, contact us within 48 hours, and we will work with you to make it right.

We do not guarantee results affected by weather, soil conditions, or factors outside our control.

🌤️ 9. Privacy

Your privacy matters to us.
Please review our Privacy Policy to understand how we collect and use your information.

🌻 10. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will update the “Last Updated” date at the top of this page.

📱 11. SMS Communications

By providing your phone number to Twin City Turf, you agree that we may contact you by SMS text message for scheduling updates, service reminders, weather‑related changes, promotions, and important account information. Message frequency varies based on the services you receive and the time of year.

Standard message and data rates may apply.
You may opt out of promotional texts at any time by replying STOP.
For help, reply HELP or contact us directly at 605‑336-0868.

Twin City Turf will never sell or share your phone number with third parties for marketing purposes. SMS communication is used solely to support your services and keep you

📞 12. Contact Us

If you have questions about these Terms, reach out anytime:

Twin City Turf
Call or Text: 605‑222‑7622
Website: twin-city-turf.com (twincityturfpros.com)